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Auracom members can modify their billing and account information without speaking with one of our customer service representatives.

To access your account settings, click the login graphic below and the members section login will open in a separate window. Please be aware that if you have a pop-up blocker in place, the login window may not be able to open.

Access your Auracom members account

A Auracom account username & password is required to access the members section of our Web site. You chose this username and password during the Auracom sign-up process. If you do not remember your login, please contact Customer Support via email at customerservice@auracom.com

What can I do in the Auracom members section?



Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you. To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.