Auracom
    Home | MyAuracom | Internet Service | Members Tools | Customer Support | Web Mail | Domain Hosting
Dial Up Internet DSL Internet BrowseBlast Check Your Speed
Domain Hosting Network Status BrowseBlast Accelerator Dial-Up Internet
Contact Us Internet F.A.Q's
Dial-Up Locations Members Section Network Status Mail Filtering E-mail Useragreement
How Do I Use It? | How Do I Install It? | Sign Up! | Download | Product Guide
F.A.Q. | Troubleshooting | Install Details | Launch Details | Advanced Options



This section helps troubleshoot common problems while installing and using the BrowseBlast Web Accelerator. Click any of the following symptoms for resolution information.




When trying to connect to the BrowseBlast Service, I get the error message, "BrowseBlast Web Accelerator cannot connect to the BrowseBlast Service..."

Here is a step-by-step list of things you should verify:



Back to Top



When attempting to connect to the BrowseBlast Service, I receive the error, "The BrowseBlast Service does not allow connections from your current IP address..."

The most common reason you would receive this error is when you connect to the Internet using a different ISP then the one providing you with BrowseBlast Service. Your ISP may only allow you to use the BrowseBlast Service when connected to the Internet through them.

Back to Top



When attempting to connect to the BrowseBlast Service, I receive the error, "Your Username and/or Password were not accepted by the BrowseBlast Service..."

The login credentials you specified on the "Settings" - "Connection" tab were not valid. You must enter a valid Username and Password to use the BrowseBlast Service.

Back to Top



When attempting to connect to the BrowseBlast Service, I receive the error, "The BrowseBlast Service could not be started due to an authentication timeout ..."

Please carry out the following steps:
If the problem persists contact Customer Service (877-688-8127) for assistance.

Back to Top



I receive the error, "BrowseBlast Web Accelerator cannot be started due to an internal error ..."

Here is a step-by-step list of things you should verify:

Back to Top



I receive the error, "BrowseBlast Web Accelerator was unable to load the sdicore.dll library ..."

Here is a step-by-step list of things you should verify:

Back to Top